FREQUENTLY ASKED QUESTIONS
Q) Why should we Buy Direct from Shock-Collar-Dog.com vs. Other well known retail competitors?
A) We get asked this and other great questions like… “How can you offer such great value?” on a daily basis.
At Shock-Collar-Dog.com you will never pay for:
-
High Salespersons commission
-
Individual per item shipping
-
High retail rent & overhead
-
High Cost Media Advertising
-
Promotion of “Pet Products Shows”
This is the kind of overhead that usually drives prices through the roof. Anytime you see TV ads or hear Radio advertising from Shock-collar-dog.com, it is sponsored by our product manufacturers, due to our performance, to further increase product exposure and has no bearing on your final consumer cost.
We have hand picked a few exclusive relationships with manufacturers that meet our rigid standards for the Pet Products we offer. This keeps us from spending the majority of our time dealing with angry customers, workmanship issues or warranty complaints. We prefer to spend our time marketing and delivering product to satisfied customers. Anyone can sell a cheap, inferior product at a cheap price.
Q) Who is Shock-Collar-Dog.com ?
A) Shock-collar-dog.com is owned and operated by Entrepreneur's Place, Inc. d/b/a epShops in Minnetonka, MN. We have successfully operated a community of websites, Internationally, since 1999.
Q) How can I be sure that Shock-Collar-Dog.com is Legitimate?
A) Shock-collar-dog.com is secured by Network Solutions to the fullest extent of their $1,000,000 Guarantee in order to assure you it is safe for you to submit your credit card and other personal data. A Networks Solutions SSL Certificate (Secure Sockets Layer), also called a Digital Certificate, creates an encrypted link between our Web site and your browser. This link ensures that all data passed between the Web site and your browser remains private and secure. This in turn prevents hackers from stealing private information such as credit card numbers, names and addresses.
Q) I have questions regarding my transaction. Can I call?
A) The quickest way to get most of your questions answered is by email. If you prefer to call, please call us at: 1.877-271-2572.
Q) Where are my orders shipped from?
A) All customer orders are shipped directly from the products' manufacturers, thus when you have multiple products in a single order, they usually will arrive in separate deliveries.
Q) How can I find out the status of my shipment?
A) Login to your account and click on “Order Tracking".